Terms of use

1. Acceptance of Terms & Corporate Structure

Welcome to Techlerator (“Techlerator,” “we,” “us,” or “our”), operating through Techlerator Inc. (a Delaware, United States corporation) and Techlerator Ltd (United Kingdom). These Terms of Use (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Techlerator governing your access to and use of our website (techlerator.com), learning management platform, AI software solutions (Xeruit, Xualify, Xearn, Salary Insights), educational programmes (Transition, Graduate, Expert, Talent Incubation), and related digital services (collectively, the “Services”).

By accessing or using our Services, registering an account, or enrolling in a course, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Refund and Returns Policy. If you do not agree to these Terms, you must not access or use our Services.

2. Eligibility & User Account Registration

• Age Requirements: You must be at least 18 years of age (or the age of legal majority in your legal jurisdiction) to purchase courses or register an account. Individuals aged 16 to 17 may use our Services only under the active supervision of a parent or legal guardian who agrees to be bound by these Terms.
• Account Accuracy: When registering an account or enrolling in a programme, you agree to provide true, accurate, current, and complete information and to update your details promptly if they change.
• Account Security: You are responsible for maintaining the strict confidentiality of your account login credentials (username and password). You agree to accept full responsibility for all activities that occur under your account. If you suspect unauthorized access or security incidents, you must notify Techlerator Security immediately at security@techlerator.com.

3. Scope of Educational & SaaS Services

Techlerator provides technology training programmes, career development coaching, skills assessments, and enterprise workforce intelligence software.

• Learning Programmes: Enrolled students receive access to digital course modules, capstone projects, instructor guidance, and career services as described on the specific programme page at the time of enrollment.
• SaaS Platforms (Xeruit, Xualify, Xearn, Salary Insights): Users and corporate clients receive non-exclusive access to our software platforms subject to active subscription agreements or enterprise Master Services Agreements (MSAs).

4. Code of Conduct & Prohibited Activities

You agree to use our Services solely for lawful purposes and in accordance with the highest standards of professional conduct. You explicitly agree NOT to:

• Share, transfer, resell, or distribute your account credentials or course access to any third party.
• Copy, record, reproduce, stream, scrape, or redistribute any Techlerator course materials, videos, curriculum, or proprietary AI tools without express written permission.
• Engage in harassment, discrimination, hate speech, abusive behavior, or defamation against instructors, mentors, fellow students, or staff.
• Attempt to reverse-engineer, decompile, disassemble, or extract source code or underlying AI models from Techlerator platforms.
• Upload viruses, malware, trojans, or malicious code designed to disrupt, harm, or bypass security features on our website or servers.
• Engage in academic dishonesty, plagiarism, or cheating on capstones, assessments, or diploma evaluations.

5. Fees, Payment Terms & Installments

• Pricing & Currencies: Course fees, diploma tuition, and software subscription charges are stated on our pricing pages and checkout screens. Prices exclude VAT, US sales taxes, or regional duties unless explicitly stated otherwise.
• Payment Authorization: By providing a credit card, debit card, or bank authorization, you represent that you are authorized to use the payment method and authorize Techlerator (and its PCI-DSS compliant processor Stripe) to charge the full specified amount.
• Flexible Payment Plans: If you enroll under a monthly installment plan (e.g., 13-month flexible payment plan for Graduate diplomas), you agree to make all scheduled recurring payments on their designated due dates. Failure to pay recurring installments may result in temporary suspension of course access and diploma withholding until arrears are settled.
• Refunds: All purchases, cancellations, and deferments are governed strictly by our Refund and Returns Policy.

6. Statutory Consumer Rights (UK & EU Distance Selling)

If you are a consumer residing in the United Kingdom or European Union, you have a statutory right to cancel a distance purchase within 14 calendar days from the date of enrollment (“Cooling-off Period”) without giving any reason, subject to the conditions set out in our Refund and Returns Policy.

7. Intellectual Property Rights & DMCA Copyright Policy

• Techlerator Content: All content, software, platform code, AI algorithms, trademarks, trade names, logos, course materials, video lectures, assignments, quizzes, and documentation on Techlerator platforms are the exclusive property of Techlerator Inc. / Techlerator Ltd or their licensors and are protected by US, UK, and international copyright, trademark, patent, and trade secret laws.
• Limited License to Students: Upon enrollment, Techlerator grants you a personal, non-exclusive, non-transferable, revocable, limited license to access and view course materials solely for your personal, non-commercial educational purposes.
• DMCA Copyright Takedown Notice (US Digital Millennium Copyright Act): Techlerator respects intellectual property rights. If you believe your copyrighted work has been copied or hosted on our platform in a way that constitutes copyright infringement under 17 U.S.C. § 512, please send a written DMCA Notice to our Designated Copyright Agent at security@techlerator.com detailing the copyrighted work, URL location, and your contact information.

8. AI Output Disclaimer & No Employment Guarantee

• Predictive Analytics & AI Tools: Techlerator’s workforce intelligence models, skill scores, salary insight estimations, and automated recommendations provide analytical insights based on market data. They do not constitute guaranteed salary outcomes, formal legal advice, or official financial appraisals. For questions regarding AI governance or bias, contact compliance@techlerator.com.
• No Guarantee of Employment: While Techlerator offers career coaching, interview preparation, and employer introductions through Talent Connect, enrollment in or completion of any Techlerator programme does not guarantee job placement, salary increases, or employment offers.

9. US Export Control & Trade Sanctions Compliance

Techlerator software, learning materials, and AI services are subject to United States Export Administration Regulations (EAR) and trade sanctions administered by the US Department of the Treasury’s Office of Foreign Assets Control (OFAC). You represent and warrant that you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive US embargoes or trade sanctions (including Cuba, Iran, North Korea, Syria, or the Crimea/Donbas regions), nor listed on any US Government list of prohibited or restricted parties (such as the Specially Designated Nationals List). You agree not to export, re-export, or transfer any Techlerator technology in violation of US or UK export laws.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE US, UK, AND INTERNATIONAL LAW, TECHLERATOR SERVICES, COURSES, PLATFORMS, AND CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED, ERROR-FREE OPERATION.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TECHLERATOR INC., TECHLERATOR LTD, THEIR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, INSTRUCTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY) ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) OUR SERVICES.

TECHLERATOR’S AGGREGATE TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO TECHLERATOR IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED US DOLLARS ($100 / £100), WHICHEVER IS GREATER.

12. Indemnification

You agree to defend, indemnify, and hold harmless Techlerator Inc., Techlerator Ltd, their officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms, your misuse of the Services, or your violation of any third-party right or applicable law.

13. Termination & Suspension

Techlerator reserves the right, in its sole discretion, to suspend or terminate your account, course access, or subscription immediately and without prior notice if you breach these Terms, fail to pay required fees, engage in fraudulent activity, or disrupt the learning environment for others. Upon termination, your right to access the platform and course materials ceases immediately.

14. US Binding Arbitration & Class Action Waiver (US Residents)

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

• Application: This Section applies to users residing in or accessing Services from the United States.
• Informal Dispute Resolution: Before initiating formal arbitration, you and Techlerator agree to attempt in good faith to resolve any dispute informally by contacting contact@techlerator.com for at least 30 days.
• Binding Arbitration: If unresolved informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and Consumer Due Process Protocol. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
• CLASS ACTION WAIVER: YOU AND TECHLERATOR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
• 30-Day Opt-Out Right: You have the right to opt out of this arbitration provision by sending written notice of your decision to opt out to security@techlerator.com within 30 days of first accepting these Terms.

15. Governing Law & Jurisdiction

• For US Residents & US Contracts: These Terms and any disputes arising out of or related to them shall be governed by and construed under the laws of the State of Delaware, United States, without giving effect to conflict of law principles. Subject to Section 14 (Arbitration), non-arbitrable claims shall be brought exclusively in the state or federal courts located in the State of Delaware.
• For UK, European & Rest of World Residents: These Terms and any non-contractual obligations arising out of them shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be submitted to the exclusive jurisdiction of the courts of London, United Kingdom.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will post the revised Terms on our website and update the "Last updated" date. For material changes, we will provide reasonable advance notice to registered users via email or platform notification. Continued use of our Services following the effective date of revised Terms constitutes your binding acceptance.

17. Contact Information

If you have any questions or concerns regarding these Terms of Use, please reach out to us:

• Privacy Requests & Rights Enquiries: security@techlerator.com
• Data Protection Officer (DPO): dpo@techlerator.com
• Compliance & Bias Enquiries: compliance@techlerator.com
• General Enquiries: contact@techlerator.com